Custom - Built Computer Systems

Why buy a custom-built system instead of a ready-made system from a big superstore? Here's your answer.

• Quality: Our systems are built one at a time by hand, so we pay attention to detail. Each system is customized to the buyer's needs, so you don't get things you don't want. We do not use proprietary parts, which is better for two reasons. First, non-proprietary systems are easier to upgrade. Second, should anything go wrong once the system is out of warranty, you can replace a part easily and inexpensively at just about any computer repair shop.  Did you know that a proprietary motherboard can cost more than $300 to replace once it is out of warranty? That's a lot of money, especially considering that non-proprietary motherboards are usually 1/3 of that price.

• Value: We only use top-quality parts by manufacturers. Some proprietary systems use lower quality parts in order to keep the cost as low as possible.  That's great when you first buy the system, but low quality parts often cause problems down the road (usually right after your warranty period runs out). We aim to give you the greatest value: high quality plus low cost.

• Prices: Our quality parts are competitively priced. 

• Software: When your system is ready, you receive all your software and manuals.  Each piece of software is on an individual CD just as it came from the manufacturer.  Many proprietary systems come with a recovery CD that contains your operating system, hardware drivers and any additional software that was installed on your system.  That's a great space saver, but it can be a nightmare if you ever need to reinstall your operating system or a missing hardware driver. Sometimes the only way to do that is to restore the system to its factory defaults, which means you lose all the programs you have installed or the data you have saved since you bought the system.  Recovery CDs also present a problem if you ever upgrade any of the hardware in your proprietary system, because a recovery CD will often only work if the original hardware is still in the system.

• Service: Ever tried asking the sales guy at the local superstore a question after you bought the computer? Good luck! Although he probably has a computer at home, it's doubtful that he's an experienced computer technician. And, he's already made his money off of you, so you're probably not going to get quite as much attention now.  Even worse, try calling one of the big computer companies.  You're not worried you've got an "on-site" service agreement.  RIGHT if you can get a live person, "on-site" often means that you take the computer apart while their "technician" talks you through it on the phone.
  
  We firmly believe in service after the sale.  Although many of our clients are so brilliant they never need to ask us anything, we still get a lot of "I have a dumb question" statements. The only dumb question is the UNASKED question, so please ask us.  We'll do everything we can to get you the right answer, and we won't even charge you $2.00 a minute (or leave you in voice-mail oblivion)!   In addition, we offer true on-site service for our home and business clients.  That's right, we come to you.

• Experience:  Most technicians at the big computer companies do not have hands-on experience repairing computers. When you call them for help, they simply read possible solutions from a computer screen. You're capable of doing that without running up a huge phone bill!  Our technicians are local. So, which do you want: someone who knows how all the hardware works together, or someone who simply knows how to read.

• Terms and Conditions: Full payment is due when you order your system.  Completed systems are normally ready within 3 business days. Parts availability and pricing are subject to change without notice. Each system is thoroughly tested and carries a one-year warranty.